Delivery and Returns

SHIPPING COSTS:

Delivery time for each products varies, check the estimated time of the working day delivery in the product description.

- Standard UK Signed for delivery – £4.99

- International/ Rest of the world -£15.00

We use Royal Mail for our delivery services.

Our standard delivery services operate Monday – Friday. There is no Saturday service available, but please Email us info@cbfashionboutique.co.uk if you require a fast track service – extra costs apply.

We use a signed for delivery services, so please ensure someone will be home to sign for your package, a signature will be required to accept your delivery.  If you refuse delivery or no-one in to sign for delivery, a card will be left to arrange re-delivery or collect from the depot/ local Post Office.

RETURNS:

We are happy to refund any product that is unworn and is in it’s original condition with labels attached and returned to us within 14 days of purchase. We do not cover your return costs, please complete the online Returns Authorisation Form.

Unfortunately we are unable to return, swimwear due to hygiene reasons.

Sales items can not be returned.  A 15% restocking fee is normally charged for items that are not being exchanged, which will be deducted from your refund.

LATE RETURNS:

Your items should be sent back to us within 14 days of purchase by you. Late returns cannot be accepted and may be returned to you.

EXCHANGE:

You can exchange your item for another size or another item entirely. We do not cover exchange delivery costs.

If your exchange item is less or more expensive then the original item, you will either need to pay or we refund the difference.

Generally exchanges take between 5 and 7 working days to process plus the delivery time.

EXCHANGE ADDRESS:
22 Britannia Road
Walsall
West Midlands
WS1 4NB

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